E. G. S. PILLAY ENGINEERING COLLEGE
DEPARTMENT OF CIVIL ENGINEERING
NAGAPATTINAM – 611 002
QUESTION BANK

SUBJECT: MG 6851- PRINCIPLES OF MANAGEMENT

SEM / YEAR : VIII/ IV ‘A’

Unit I – INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS

Definition of Management – Science or Art – Manager Vs Entrepreneur - types of managers -managerial roles and skills – Evolution of Management – Scientific, human relations , system and contingency approaches – Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises - Organization culture and Environment – Current trends and issues in Management.
Part A

Q.No	Questions	 Level	Domain		
					
1.	Define Management.	BTL 1	Remembering		
2.	Compare Entreprenuer & Manager.	BTL 2	Understanding		
3.	Identify whether Management is Science or Art ?	BTL 3	Applying		
4.	Classify types of managers.	BTL 4	Analyzing		
5.	Discuss the concept of scientific management.	BTL 5	Evaluating		
6.	Interpret the skills required by manager at different levels.	BTL 6	Creating		
7.	Define Organization.	BTL 1	Remembering		
8.	Compare effectiveness and efficiency.	BTL 2	Understanding		
9.	How would you show your understanding on characteristics of	BTL 3	Applying		
	managers?				
10.	What conclusion can you draw from hawthorne experiments ?	BTL 4	Analyzing		
11.	How is environment related to management ?	BTL 5	Evaluating		
					
12.	Interpret the systems approach to management .	BTL 6	Creating		
13.	Define organization culture.	BTL 1	Remembering		
					
14.	Compare time and motion study.	BTL2	Understanding		
15.	How would you show your understanding of the term scalar	BTL 3	Applying		
	chain and the term Espirit de corps?				
					
16.	Classify the types of partners.	BTL 4	Analyzing		
17.	Define sole proprietorship and partnership.	BTL 1	Remembering		
18.	Classify the types of organisation.	BTL 2	Evaluating		
19.	Define a private enterprise.	BTL 1	Remembering		
20.	What is Globalization?	BTL 1	Remembering		

Part B

	1.	How  would  you  describe  the  various  functions  of	BTL 1	Remembering		
		Management?					
						
	2.	How  would  you  summarize  the  concepts  of  scientific	BTL 2	Understanding		
		management?					
	3.	How would you show your understanding of 14 principles of	BTL 3	Applying		
		management?					
	4.	Classify the roles of managers		BTL 4	Analyzing		
	5.	Categorize the different schools of management.	BTL 5	Evaluating		
	6.	Evaluate Systems approach & Contingency Approach.	BTL 6	Creating		
						
	7.	Define   Environment.What   are   the   factors   affecting	BTL 1	Remembering		
		environment?					
	8.	Compare Sole proprietorship and partnership.	BTL 2	Understanding		
						
	9.	i) Construct a plan for activities to be carried out by managers in	BTL 3	Applying		
		recent times highlighting the current trends	. (8marks)				
		ii) Analyse the findings of Hawthorne experiments.(8 marks)	BTL 4	Analyzing		
						
	10.	List the main characteristics of Public and Private Enterprises	BTL 1	Remembering		

					
		UNIT II	PLANNING				

Nature and purpose of planning – planning process – types of planning – objectives – setting objectives – policies – Planning premises – Strategic Management – Planning Tools and Techniques – Decision making steps and process.

PART A

Q.No	Questions	BT Level	Competence		
					
1.	Define Planning.	BTL 1	Remembering		
2.	Compare strategic planning and operation planning.	BTL 2	Understanding		
					
3.	Identify the importance of setting organizational objectives in	BTL 3	Applying		
	modern organization.				
					
4.	Classify the types of plans .	BTL 4	Analyzing		
					
5.	How is planning premises related to planning?	BTL 5	Evaluating		
6.	Interpret the objectives of planning.	BTL 6	Creating		
7.	Define MBO.	BTL 1	Remembering		
					
8.	Outline the benefits of MBO .	BTL 2	Understanding		
					
9.	i)How would show your understanding of traditional objective	BTL 3	Applying		
	setting?(8 marks)	BTL4	Analyzing		
	ii)Do you feel MBO can be an alternate to it? (8 marks)				

10.		Define objectives and goals.	BTL 1	Remembering		
11.		Define strategies and programs.	BTL 1	Remembering		
12.		Explain Delphi technique.	BTL 2	Understanding		
13.		What example can you state for different types of decisions?	BTL 3	Applying		
14.		Classify the types of policies	BTL 4	Analyzing		
15.		List the characteristics of sound policy.	BTL 5	Evaluating		
16.		Interpret the importance of rational decision making .	BTL 6	Creating		
17.		Define decision making.	BTL 1	Remembering		
18.		Compare programmed and non programmed decisions.	BTL 2	Understanding		
19.		i) Construct a SWOT analysis matrix.	BTL 3	Applying		
		ii) Analyse each component of SWOT analysis matrix.	BTL4	Analyzing		
20.		What is Strategic Management?	BTL 1	Remembering		
							
                                                      PART – B	
	
1.		How would you describe the types of plans and their merits?	BTL 1	Remembering		
						
2.		Outline the process of MBO.	BTL 2	Understanding		
						
3.		i) Explain the steps involved in strategic management process	BTL 1	Remembering		
		(8marks).	BTL3 &4	Applying &		
		ii)	Identify the principles of planning and analyse the types of				
		planning(8 marks).		Analyzing		
						
4.		i) How would you understanding on the various steps in	BTL3	Applying		
		planning?(8 marks)	BTL4	Analyzing		
		ii) Categorize the types of plans.(8marks)				
5.		i) Discuss the nature and purpose of planning.(8marks)	BTL5	Evaluating		
		ii)	Interpret  the  concept  of  strategic  and  operational	BTL6	Creating		
		planning(8marks).				

6.		What are the different types of strategies?	BTL1	Remembering		
						
7.		Distinguish programmed and non programmed decision.	BTL2	Understanding		
						
8.		i) What are the essentials of formulating policies? (8marks)	BTL1	Remembering		
		ii) How would you show your understanding on framing	BTL3&4	Applying &		
		policies and classifying them?(8marks)		Analyzing		
						
9.		i) What approach would you use for decision making in	BTL3	Applying		
		different conditions?( 8marks)	BTL4	Analyzing		
		ii) Classify the decision making techniques. (8marks)				
						
10.		i) Develop a suitable example fr each type of decision. (8marks)	BTL 5	Evaluating		
		ii) Interpret the various steps involved in decision making process.	BTL6	Creating		
		(8marks)				

UNIT III	ORGANISING

Nature and purpose – Formal and informal organization – organization chart – organization structure – types – Line and staff authority – departmentalization – delegation of authority – centralization and decentralization – Job Design - Human Resource Management – HR Planning, Recruitment, selection, Training and Development, Performance Management , Career planning and management.

PART A

Q.No	Questions	BT Level	Domain	

BTL1	Remembering

1.	Define departmentation. 
2.	Differentiate line and staff authority.	BTL2	Understandin	
			g	
3.	Identify the steps involved in HR planning.	BTL3	Applying	
				
4.	Categorise span of management.	BTL4	Analyzing	
				
5.	Discuss the concept of job design.	BTL5	Evaluating	
				
6.	Interpret the importance of Human resource management.	BTL6	Creating	
				
7.	What is an organization chart ?	BTL1	Remembering	
				
8.	Compare formal and informal organization .	BTL2	Understandin	
			g	
9.	How would you make use of different types of staff in	BTL3	Applying	
	organization ?			
10.	What are the various categories of Departmentation?	BTL4	Analyzing	
11.	How is career planning related to career development ?	BTL5	Evaluating	
12.	Justify the usage of functional departmentation.	BTL6	Creating	
13.	Define staffing, what are the selection process errors?	BTL1	Remembering	
14.	Distinguish on the job and off the job training	BTL2	Understandin	
			g	
15.	Show would your understanding on the concept of over	BTL3	Applying	
	delegation and delegation.			
16.	Conclude your understanding on benefits of decentralization	BTL4	Analyzing	
17.	Classify the different bases of departmentation .	BTL1	Remembering	
18.	Illustrate with example the concept of departmention by	BTL2	Understandin	
	functional and product .		g	
19.	What is performance management?	BTL1	Remembering	
20.	Define organizing.	BTL1	Remembering	
				
	PART B			
1.	How  would  you  describe  the  various  organizational	BTL1	Remembering	
	structures?			
2.	Compare formal and informal organization .	BTL2	Understandin	
			g	
3.	How would you show you understanding on various sources of	BTL3	Applying	
	recruitment?			
4.	Classify the method of training .	BTL4	Analyzing	

5.	Delegation is the ability to get result through others develop	BTL5	Evaluating	
	guidelines for effective delegation.			
6.	Evaluate the various performance appraisal techniques.	BTL6	Creating	
7.	List the steps involved in selection process.	BTL1	Remembering	
8.	Classify the different types of departmentation .	BTL2	Understandin	
			g	
9.	i) How would you use the concept of decentralization in an	BTL3	Applying	
	organization(8marks)?			
	ii) Compare line and staff organization(8marks) .	BTL4	Analyzing	
				
10.	What are types of organization structures?	BTL1	Remembering	

UNIT IV DIRECTING

Foundations of individual and group behaviour – motivation – motivation theories – motivational techniques – job satisfaction – job enrichment – leadership – types and theories of leadership – communication – process of communication – barrier in communication – effective communication – communication and IT.

PART A

Q.No		Questions	BT	Domain		
			Level			
1.	Who is a leader? Mention the characteristics of a good leader?	BTL1	Remembering		
2.	Compare group and individual behavior.	BTL2	Understanding		
3.	How do you show your understanding on the concept of	BTL3	Applying		
	motivation?					
4.	Classify the different types of communication.	BTL4	Analyzing		
5.	Compile the various motivation techniques.	BTL5	Evaluating		
						
6.	Justify the usage of job enrichment.	BTL6	Creating		
7.	Define  communication.	What  are  the  components  of	BTL1	Remembering		
	communication?					
8.	Summarize the important barriers to communication.	BTL2	Understanding		
9.	Identify the need of grapevine communication.	BTL3	Applying		
10.	Classify the theories of leadership.	BTL4	Analyzing		
11.	Categorise the various types of leadership styles	BTL5	Evaluating		
12.	Can you assess the importance of leadership?	BTL6	Creating		
13.	What is brainstorming?		BTL1	Remembering		
14.	Compare motivators and hygiene factors.	BTL2	Understanding		
					
15.	How would you show your understanding on job enrichment ?	BTL3	Applying		
16.	Conclude your understanding on job satisfaction.	BTL4	Analyzing		
17.	List few monetary and non monetary reward .	BTL1	Remembering		
18.	Compare motivation and satisfaction.	BTL2	Understanding		
19.	List the hierarchy of needs according to Maslow.	BTL1	Remembering		
						
20.	Define groups.		BTL1	Remembering		

PART B

1.	List the barriers to communication. How would you overcome	BTL1	Remembering		
	the barriers.				
2.	Explain the process of communication.	BTL2	Understanding		
					
3.	How would you show your understanding about the theories of	BTL3	Applying		
	motivation ?				
					
4.	Examine the various types of leadership styles.	BTL4	Analyzing		
					
5.	Discuss the various types of communications and its benefits.	BTL5	Evaluating		
6.	Evaluate the impact of electronic media in communication	BTL6	Creating		
	process .				
7.	List the different characteristics of leaders.	BTL1	Remembering		
8.	Compare  X  and  Y  Theory  and  Maslow’s  theory  with	BTL2	Understanding		
	Herzberg’s theory.				
					
9.	i)  How  would  you  understand  by  group  and  individual	BTL3	Applying		
	behaviour ? (8marks)	BTL4	Analyzing		
	ii) Compare group and individual behaviour . (8marks)				
					
10.	i)How  would  you  explain  Maslow’s  needs  Hierarchy	BTL1	Remembering		
	theory?(8marks)	BTL1	Remembering		
	ii)What  are  the  various  motivational  techniques  used  in				
	organizations ?(8marks)				

UNIT V CONTROLLING

System and process of controlling – budgetary and non-budgetary control techniques – use of computers and IT in Management control – Productivity problems and management – control and performance – direct and preventive control – reporting.

PART A

Q.No	Questions	BT Level	Competence	
				
1.	Define controlling.	BTL1	Remembering	
				
2.	Compare feed forward and feedback control.	BTL2	Understanding	
				
3.	Identify the factors to be considered for a product	BTL3	Applying	
	designing.			
4.	What do you think about budgetary control?	BTL4	Analyzing	
5.	Can you assess the importance of purchase control?	BTL5	Evaluating	
				
6.	Interpret  the  necessity  of  budgetary  control  in	BTL6	Creating	
	organization.			
7.	List the steps involved in controlling process.	BTL1	Remembering	
8.	Compare production and productivity.	BTL2	Understanding	
9.	What examples can give for budgets?	BTL3	Applying	
10.	What do you think about feedforward control?	BTL4	Analyzing	
11.	Compile your views on reporting.	BTL5	Evaluating		
12.	How would you evaluate the need for critical point	BTL6	Creating		
	control?				
13.	List any four types of control.	BTL1	Remembering		
14.	Explain the principles of controlling.	BTL2	Understanding		
15.	Give some examples for new control techniques.	BTL3	Applying		
16.	How would you apply operations management?	BTL4	Analyzing		
					
17.	What is critical point control?	BTL1	Remembering		
					
18.	Distinguish between budgetory and non budgetory	BTL2	Understanding		
	control.				
					
19.	What is meant by preventive control?	BTL1	Remembering		
					
20.	Define Reporting .	BTL1	Remembering		
					
	PART B				
1.	What is control? Discuss the phases in control.	BTL1	Remembering		
2.	Explain  budgetary  and  non  budgetary  control	BTL2	Understanding		
	techniques.				
					
3.	Identify  the  steps  involved  in  controlling  and	BTL3	Applying		
	requirements for effective control.				
					
4.	Analyse the tools used to raise productivity.	BTL 4	Analyzing		
					
5.	Can  you  assess  the  importance  of  reporting  in	BTL5	Evaluating		
	organizations				
					
6.	How will you evaluate the various types of budgets	BTL6	Creating		
	used in organization?				
7.	i)Define productivity(2 marks)	BTL1	Remembering		
	ii)List thefactors associated with productivity	BTL1	Remembering		
	(14 marks) .				

8.	Explain the popular non budgetary techniques with	BTL2	Understanding		
	special referred to break even and ratio analysis?				
					
9.	i) How would you show your understanding about	BTL3	Applying		
	usage of use  of  computers  and  IT  in  Management				
	control? ( 8 marks)				
	ii) Can you make a distinction between various types	BTL4	Analyzing		
	of control (8 marks)				
					
10.	List  the  steps  involved  in  implementation  of	BTL1	Remembering		
	budgetary control.				

Prepared by E.VENKATESAN.AP 8208/CIVIL